Computer System Trouble Ticket Form

Person making the report:

Reported By:
Phone Number:

Location of the problem:
Room Number: 
School: 

Problem Description (Be as specific as possible):
Type (i.e. Computer, Printer, etc.):
Model Number (or N/A): 
Serial Number (or N/A):

The priority descriptions are:

      1 - Emergency - Examples include network down, no computer can access SASI.

      2 - Critical - Examples include whole lab down, School's Internet connection down.

      3 - Normal - Examples include single classroom workstation not functioning.

     4 - Routine - Examples include loading software on a workstation.

NOTE:  Do not use this page for Priority 1 and 2 reports. Use this site (login required)
Priority:

Problem Description:  Be as specific as possible, include any error messages presented, what doesn't work, etc.

 
Problem   Description: